At Antique Rogue® Suits, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
What Information We Collect
We gather data to deliver better services to all our users. The types of information we collect depend on how you use our website.
Account Registration
When you create an account, we require basic details like your name, email address, and password. You may also provide additional information like your phone number, birth date, and mailing address. This allows us to personalize your experience.
Making Purchases
When you purchase products on our site, we collect your name, billing/shipping addresses, phone number, email, and payment card information. This lets us process your transactions and fulfill your orders.
Marketing Activities
With your consent, we collect data like your email address and interests to send you promotional materials, surveys, or other communications. You can opt out anytime.
Site Activity
As you navigate our site, we automatically receive information about your device and browsing actions. This includes your IP address, unique device ID, browser type, pages visited, and referring websites. This data allows us to customize content and improve site functionality.
Cookies and Tracking Tools
We utilize temporary/session cookies to provide site features and analyze traffic. You can adjust cookie settings in your browser. We also use web analytics tools like Google Analytics to collect non-identifiable data.
Social Media
If you interact with our social media accounts, we may collect information you share publicly like profile images or comments. This helps us connect across platforms.
Surveys and Promotions
For some surveys and contests, we collect information like contact details and demographics. Participation is optional. We use this to understand our audience.
How We Use Information
The data we gather is used in the following ways:
- Process orders and manage your account
- Communicate about orders, products, services and promotions
- Personalize your browsing experience
- Understand and analyze site usage trends
- Diagnose and fix technology problems
- Detect and prevent fraud or harmful activities
- Improve the website and product offerings
- Send marketing and promotional offers if you choose to receive them
We only process your information in ways compatible with the purposes it was collected for. You have control over your personal data and can opt out of data use and collection at any time.
When We Disclose Information
We will not disclose your personal information except in these limited circumstances:
- With service providers under contract who help operate our business. They are only permitted to use data for authorized purposes and must protect it.
- Law enforcement agencies if compelled by subpoena, court order, or other legal process.
- To protect our legal rights if terms of use or other agreements are violated.
- In an emergency where health/safety is at risk, we may share information with authorities or medical personnel.
- If ownership of the company changes due to acquisition, merger or other means. You will be notified if this occurs.
- With your explicit permission and direction to share information.
We do not sell or rent your personal data to third parties for marketing purposes without your consent.
Third Party Services
We may utilize third party services like Google Analytics, social media widgets/applications, and online advertising platforms. These services may collect user data via cookies, web beacons, SDKs, and similar technologies. We do not control how they use information or their privacy practices. Refer to their privacy policies for details.
Data Retention and Deletion
We retain your information only as long as needed to provide services, fulfill transactions, or comply with legal obligations. We periodically review data and delete unneeded records.
When you close your account, we take steps to properly dispose of or anonymize retained info according to our disposal procedures.
Transferring Personal Data
The personal information we collect is stored and processed in secure systems located in the United Kingdom. We will not transfer your data to other countries without your permission, except to service providers as needed to fulfill orders. In such cases, steps are taken to protect your data with appropriate safeguards. Contact us if you need details.
Individual Data Rights and Choices
You have certain rights and choices regarding how your personal information is handled:
Access/Update/Correct – You can request access to or copies of your personal data. You may also update details or correct inaccuracies.
Deletion – You can request we delete unnecessary personal data, close your account, or remove you from mailing lists.
Restrict Use – You can limit how we process your personal data.
Data Portability – Where possible, we can provide an electronic copy of your information for transfer to another service.
Complaints – Contact us if you have privacy-related complaints. You also have the right to lodge complaints with regulatory authorities.
You can exercise these rights by using site account features, contacting customer support, or emailing [email protected].
Data Protection for Minors
Our website is not intended for minors under age 16. Users under 16 should not provide any personal data. If a parent believes their child has shared information, contact us to request its deletion.
Security Safeguards
We utilize appropriate technical and organizational measures to protect your data. Security controls include:
- Encryption of sensitive financial information.
- Authentication mechanisms to control account access.
- Access controls on internal systems and data.
- Activity logging and monitoring to detect unauthorized access attempts.
- Hosting data in secure server environments.
- Regular testing of security procedures and protocols.
While we strive to protect data, no security controls are 100% effective. You use our site and provide information at your own risk.
Changes to This Policy
We may occasionally make changes to this Privacy Policy to reflect evolving laws, regulations, business practices, and site features. An updated version will be posted on the website with an updated effective date. Please check back periodically for the latest version. Continued use of the site indicates acceptance of the revised policy.
For material changes, we may also provide direct notice or require your consent as applicable by law.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
By Email: [email protected]
By Phone: 020 7946 0079
By Mail: Antique Rogue® Suits, Privacy Office, 35 Kingsland Road, London E2 8AA, United Kingdom
Additional Information for EU Visitors
Antique Rogue® Suits complies with the EU General Data Protection Regulation (GDPR). As such, EU visitors may have additional privacy rights not covered in this basic policy. An addendum with further information on EU privacy rights and compliance is available upon request by emailing [email protected].
